For the past week or more, when I make a phone call on my flip phone, I am redirected to ATT about my account. Since I knew it was paid, I assumed there was a glitch in the system and it would be straightened out soon. You would think. Right?
Noooo! Today, I had twenty minutes to finish getting ready--bathe, dress, and fix hair. But, when I tried to make a phone call, I got a message, the same one--that I needed to talk to someone with the company. Then, a man came on with a different message, saying my phone calls would "continue to be redirected" to an agent. Okay, they admit they are messing with me.
I was connected to someone, Japanese, maybe, with a tiny, soft voice and a limited understanding of English and read me a dialogue. I was told I had five weeks to do something. I kept begging her to speak up (she did for about five words) and to slow down (again for about five words).
When I asked her to let me speak to someone in the US, she said she was not allowed to transfer anyone to the US. Liar.
The gist of her message was that they wanted to "help" me get my service back by selling me a new phone. Even though I told her I had a new phone but had not started using it, she started over with her dialogue she had to read.
Finally, I started yelling at her that she needed to restore my service that I was paying for and was not behind on the payments. (I have auto pay.) I screamed this to her about ten times, getting louder each time. Then she said to hold on and she would restore my service. She came back on the line and said the service was restored and STILL wanted to read to me about getting a new phone by five weeks from now. (I think that is what she was saying.)
When I called Tommy's phone, it worked. And, I was able to make calls for the first time in a week. Whew!
I know for a fact I have until the first of next year to get this done. Besides, this flip phone is toast. So, I will get it done. Now, I will call for a credit for totally unwarranted interruption of service. I wonder if they target old people.
Have you had your service interrupted to get you to catch up to 5G service by buying a phone?
I was thinking about my friend in a wheelchair and how she cannot get out of bed without assistance and cannot cook. So, I told Tommy I wanted to get her a burger when we got one and drive an extra ten miles to deliver it.
When I called, she said she would love something from Burger King. Then, she called and asked if I could bring something to her friend who was still there and she would pay me. I took the burger, fries, and Sprite to them and she did not pay me! I told her the price of the extra burger twice. Of course, BK did not give me a receipt and Tommy forgot to ask like I told him.
It was only $2.75 for the other person's food, but I feel used. I will never offer her food again. Well, if I do, I certainly won't be furnishing food for someone else!
Her "friend" is someone she pays to help her.
I took things to give her to sell and she gave me credit at her store. I spent $2 there, so my credit is $2 less now. Her friend came running to the car and said my friend told her to tell me just to take that off my credit. HUH? I told her I owed my friend nothing, that she owed me. I rolled up the window and told Tommy to go. My friend yelled that she would have to go to the bank. I don't believe she did not have $2 on her or in her shop! Really, my friend has plenty of money, just is tight.
I left very disheartened to have tried to do a good thing and then get stiffed. I am not ballistic over this, just sad.
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